Edison-based home warranty provider Rely Home has named Mandy Dowson as its chief operating officer.
Dowson has more than two decades of executive-level experience in large-scale organizational management, business transformation, and customer excellence.
She will oversee business operations and provide strategic guidance to help advance the rapid expansion of the Rely Home brands, including Choice Home Warranty, Home Warranty of America, The Home Service Club, and Lineguard Solutions.
She most recently served as chief operating officer of Continental Battery Systems. There, she helped lead a $1 billion business spanning more than 200 branch locations and 1,000 employees.
At Continental, she introduced stronger reporting and accountability processes and worked closely with leadership teams to improve branch and customer performance.
Dowson previously held several leadership roles at Jenny Craig, including chief executive officer, president, and chief operating officer, where she oversaw more than $325 million in global revenue and operations across four countries.
