CURE Auto Insurance, the Princeton-based nonprofit insurer, announced it entered into a multi-year partnership with InsurTech leader Gigaforce to overhaul its subrogation and liability assessment processes.
Subrogation is the legal process that allows your insurance company to “step into your shoes” to recover the money they paid for a claim from the person (or their insurance) who was actually at fault.
By integrating Gigaforce’s agentic AI platform, CURE expects to see a 20% increase in subrogation recovery yields and a significant boost in the accuracy of its liability determinations.
CURE, which operates across New Jersey, Pennsylvania, and Michigan, aims to transition from these reactive methods to a “low-touch,” proactive recovery model.
The Gigaforce platform uses machine learning (ML) and Natural Language Processing (NLP) to:
- Score claims: Automatically evaluate the recovery potential of every file.
- Automate demand packages: Ingest claim data and generate settlement demands without manual intervention.
- Assess liability: Provide adjusters with data-driven insights to improve the precision of fault determination.
“Meaningful improvements in subrogation require more than just incremental adjustments to legacy workflows,” Sean Albert, chief operating officer for CURE Auto Insurance said. “This allows our specialists to focus on strategy rather than administrative tasks.”
The financial impact of the partnership is expected to be substantial. CURE leadership forecasts a five-point enhancement in liability assessment accuracy, which directly translates to lower loss ratios and more efficient claim closures.
Douglas Benalan, CURE’s Chief Information Officer, noted that the move is part of a broader digital transformation. “We aren’t just modernizing labor-intensive operations; we are fundamentally redesigning how subrogation is achieved at CURE,” Benalan stated.
For Gigaforce, the multi-year deal cements its position as a top-tier provider for regional carriers. The company’s “Subroforce” platform is designed to plug directly into existing insurance architectures, allowing for rapid deployment.
“Our platform is designed to enable smarter decision-making through high-quality data,” Sanjeev Chaudhry, CEO of Gigaforce said. “We look forward to delivering exceptional value.”
