CentralReach, a leading provider of software for autism and IDD (intellectual and developmental disabilities) care, has launched a new AI-powered solution to help providers recover lost revenue from denied insurance claims. While headquartered in Florida, CentralReach maintains a key office in Holmdel, at the Bell Works campus.
A solution to a widespread problem
The new product, CR ClaimAcceleratorAI, addresses a significant challenge for health care providers: denied claims. Industry data reveals that between 10-15% of claims are denied, and a staggering 65% of those are never reprocessed. This leads to substantial revenue loss and contributes to administrative burnout among staff.
CR ClaimAcceleratorAI utilizes artificial intelligence to prioritize and streamline the claims recovery process. It intelligently identifies high-impact denials, automates workflows, and provides a centralized view of all claims, enabling revenue cycle management (RCM) teams to recover revenue more quickly and efficiently.
Easing administrative burden
“At CentralReach, we’ve made significant investments to move our platform from a ‘system of record’ to a ‘system of agents’ for autism and IDD care providers,” CentralReach CEO Chris Sullens said. The new solution is designed to minimize the administrative burden on staff so they can spend more time focusing on providing quality care to families. The company’s presence in New Jersey underscores its commitment to the broader healthcare technology sector.
Early adopters have praised the solution for its ability to fill critical process gaps and improve timely filing, which is a common pain point for providers. By automating tasks and providing clear, actionable insights, the new tool is positioned to transform revenue recovery from a reactive task into a more efficient, proactive process.
